Before sales open
MARSATHON Terms of Sale
These terms describe the planned sale of MARSATHON collectible numbers. The public catalogue does not accept orders yet. We will publish the effective date and final purchase arrangements before sales open.
Contents
Seller and subject of purchase
These terms govern the purchase of collectible race numbers on marsathon.com. On purchase, a specific number is assigned to the buyer in the MARSATHON records, together with a conditional right to be assigned that same race number under section 2. The seller records each number in the collection in the name of at most one entitled holder at a time.
Commitment to assign the exact number purchased
If the seller actually holds its first marathon on Mars as part of the MARSATHON project and the entitled holder of a purchased number has a confirmed starting place from the organiser, the seller will assign that holder the exact race number recorded for their purchase. If you bought number 7, you will start with number 7.
The seller will assign the number without an additional assignment fee. Admission to the race, any entry fee, the flight, transport and accommodation are handled separately. The marathon taking place is a future condition of this commitment.
Holders may prove their entitlement with their purchase confirmation or order reference. If the confirmation is lost, the seller will check its records and other reliable evidence. A holder who purchased multiple numbers may select one of them for each confirmed starting place.
Withdrawal from the contract
Consumers may withdraw from the contract without giving a reason within 14 days of its conclusion. The seller offers this right even after assigning the number electronically and sending the confirmation. Any longer statutory period applies in full.
Consumers may send a withdrawal notice to first@marsathon.com or by post to the seller’s address below. State your decision clearly and identify the order. Send the notice no later than the last day of the withdrawal period. You may also use the model withdrawal form (PDF in Slovak). An online withdrawal function will be available when sales open.
The seller refunds the payments received within 14 days of receiving the notice. It uses the original payment method unless the consumer agrees to a different method without fees. Withdrawal cancels the assignment of the number to the buyer and the right under section 2.
Complaints and dispute resolution
Buyers may submit a complaint to first@marsathon.com or by post. Identify the order and describe the issue. The seller confirms receipt and handles the complaint under applicable law. The buyer has the statutory rights arising from liability for defects. For details, see Complaints.
Consumers may ask the seller for redress. If the seller rejects the request or fails to respond within 30 days of the consumer sending it, the consumer may contact the competent alternative dispute resolution body. Further information is available from the Slovak Trade Inspection.
Personal data and governing law
See our Privacy policy for how we use personal data to handle orders, keep number records and verify entitlement.
Slovak law applies to the contract while preserving any mandatory protection the consumer would otherwise have under the applicable law. Each order is governed by the version of the terms the buyer accepted when placing it.
Company and contact details
ProCard Slovakia, s.r.o.Rosina 1095
013 22 Rosina, Slovakia
first@marsathon.com
IČO 46 557 423 · DIČ 2023444819
Obchodný register Okresného súdu Žilina · Sro · 56205/L